Effective Date
Effective date: May 22, 2026.
Use Of The Service
Basis Cost Segregation, LLC provides online tools, estimates, intake workflows, and cost segregation report preparation support for US-based users and properties. You are responsible for providing accurate and complete information.
No Legal Or Tax Advice
Basis is not a law firm, CPA firm, tax advisor, appraisal firm, or investment advisor. The service and reports are provided for informational and support purposes only. We do not provide legal, tax, accounting, CPA, audit-defense, investment, or financial advice. You should review any report, tax position, filing, or depreciation decision with your own qualified professionals.
References to CPA-ready materials mean that reports are organized for review by your tax professional. CPA-ready does not mean CPA approval, tax advice, filing approval, or guaranteed treatment on any return.
No Guaranteed Tax Outcome
We do not guarantee any deduction, depreciation treatment, tax result, audit outcome, IRS acceptance, state tax acceptance, lender acceptance, or financial benefit. Tax treatment depends on your facts, records, elections, filing position, advisor review, and applicable law.
Any estimate, savings range, accelerated depreciation amount, or tax-deferral discussion is preliminary and for planning support only. Actual results may be higher or lower and depend on basis, property facts, tax year, elections, passive activity limitations, advisor review, and the taxpayer's complete filing posture.
Reports are prepared to support documentation and professional review. Audit outcomes depend on the facts, records, filing position, applicable law, and reviewer judgment, and Basis does not guarantee IRS or state acceptance.
Reports And Records
We maintain records of reports we generate and the supporting information needed to operate, review, reproduce, and support those reports. You may use delivered reports for your own tax and business records, subject to these Terms.
Payment And Delivery
Payments will be processed by Stripe. You may complete the intake at your own pace. Once all required information is submitted, our goal is report delivery within one business day, but timing can depend on property complexity, completeness of inputs, support needs, and operational availability.
One-business-day delivery references are targets for standard residential reports after completed intake and review. Complex properties, incomplete inputs, advisor questions, support needs, holidays, high-volume periods, or operational constraints may require additional time.
Basis does not store full payment card numbers, CVV or security codes, or bank account credentials. We may retain ordinary business records such as purchase status, receipt details, invoice details, transaction status, service history, and support records.
Refunds
You may request a refund before report generation begins by contacting Support@basiscostseg.com. Once report generation, preparation, or delivery has begun, payments are non-refundable because the service involves custom professional-support work based on property-specific inputs.
Refund terms should be reviewed before payment. If a checkout page, invoice, or order flow includes additional purchase terms, those terms apply to that order unless they conflict with non-waivable rights under applicable law.
We may provide refunds or credits at our discretion, including for duplicate charges, technical failures, or circumstances where we are unable to provide the purchased service. Nothing in this policy limits any non-waivable rights you may have under applicable law.
User Content And License
You retain ownership of information, documents, and materials you submit, and you may use delivered reports for your own records and advisor review. Basis does not save customer-submitted images.
Basis does not sell customer information or share it for advertising, marketing, lead generation, or data brokerage.
You grant Basis a limited license to use, store, process, copy, display, and create derivative report materials from your submissions only as needed to provide, support, maintain, secure, document, and reproduce your service and generated reports.
Acceptable Use
You may not misuse the service, interfere with the application, attempt to access another user's account or data, submit unlawful materials, or use the service for properties or filings outside the intended US-based scope.
Limitation Of Liability
To the maximum extent permitted by law, Basis Cost Segregation, LLC is not liable for indirect, incidental, special, consequential, punitive, or exemplary damages. Our total liability for a claim related to the service is limited to the amount paid for the specific service giving rise to the claim, unless applicable law requires otherwise.
Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.